Vores returnering af varer politik kort sagt
- Kontakt Race-faster.com før du returnerer alle varer.
- Du kan returnere produktet inden for 30 dage efter levering.
- Produktet skal være i uåbnede emballager og ny tilstand.
- For at undgå toldafgifter skal du tydeligt mærke pakken ‘RETURNET GOODS’.
- Vil du skifte til en anden størrelse af det samme produkt? Du kan gøre det, bare kontakt os. Dette kræver, at produktet, herunder bolte og møtrikker ikke er monteret!
- Vil du skifte til et andet produkt? Du kan gøre det, bare kontakt os. Dette kræver stadig, at dele, bolte og møtrikker er nye og i uåbnede emballager.
- Hvis en pakke ikke er hævet, skal du måske betale et administrationsgebyr.
- Dele, der er blevet kørt eller ridset / markeret, når de er monteret på en motorcykel, er ikke berettiget til retur eller skifte til et andet produkt.
Produkter eller reservedele, der er specielt bestilt, såsom reservedele til udstødning, gearsæt eller andre dele, der ikke kan forventes at være på lager til motorcykler generelt, er ikke omfattet af vores returpolitik, medmindre en forkert reservedele er leveret . Du som kunde er ansvarlig for at bestille den rigtige del. Bestilte specielle reservedele forventes at blive betalt i sin helhed senest den dato, der er angivet på fakturaen. Når delene er bestilt, betragtes ordren som afsluttet.
Returpolitik
Kontakt venligst Race-faster.com før du returnerer alle varer.
Det er hensigtsmæssigt, at forbrugeren kontrollerer leveringen for at kontrollere, at dette er korrekt og fejlfrit. Ved klagen kontakter kunden Race-faster.com og giver relevant information og årsagen til klagen.
Returvarens conditioner
Du kan returnere produktet inden for 30 dage efter levering. Produktet skal være i ny stand. Hvis produktet ødelægges eller anvendes, refunderes produktet ikke. Sørg for at inkludere kontaktoplysninger med returneringen og give os et sporingsnummer. Race-faster.com foreslår, at du modtager en kvittering og et pakke-ID for retur fra leveringstjenesten, da det lettere at følge returforsendelsen, hvis det er nødvendigt. Race-faster.com er ikke ansvarlig for tabt god under returrejse.
Race-faster.com vil tilbagebetale kvalificerede afkast. Hvis du betaler via faktura, skal vi have et bankkontonummer for at overføre pengene tilbage til. Den nemmeste måde er at e-maile det til os sammen med en kort beskrivelse af din sag.
Returnering af en pakke
Hvis en returneret vare afsendes internationalt, skal du tydeligt mærke pakken ‘RETURNET GOODS’ for at undgå toldafgifter. Race-faster.com er IKKE ansvarlig for returnering af toldafgifter. Eventuelle afgifter påhviler kunden..
Vil du skifte til en anden størrelse af det samme produkt?
E-mail os, giv dine kundeoplysninger, og fortæl os, at du vil sende produktet tilbage og den størrelse, du ønsker at modtage i bytte.
Vil du skifte til et andet produkt?
Ret det produkt, du har fået som beskrevet tidligere, og send os en e-mail, der fortæller os hvilket produkt du vil have i stedet. Send ALDRIG en mail før du sender noget tilbage.
Transportskade
Hvis produktet går tabt, eller du ved modtagelse bemærker, at varen er blevet beskadiget under transporten, skal du straks rapportere det til os.
Ikke afhentede pakker
For pakker, der ikke indbetales på dit poststed inden for 14 dage, forbeholder Race-faster.com sig ret til at opkræve et gebyr for afdrag for fragt og fragtfirmaers administrationsomkostninger.
Alle henvendelser: info@race-faster.com
Alle henvendelser: info@race-faster.com
ENGLISH:
Our Return Policy in short
- Contact Race-faster.com before returning any items.
- You can return the product within 30 days of delivery.
- The product must be in un-opened packaging and new condition.
- To avoid any Customs charges please clearly mark the package ‘RETURNED GOODS’.
- Want to switch to another size of the same product? You can do that, just contact us. This requires that the product, including bolts and nuts hasn’t been mounted!
- Want to switch to another product? You can do that, just contact us. This still requires the parts, bolts and nuts to be new and in un-opened packaging.
- If a package is unclaimed you might have to pay a handling fee.
- Parts that has been raced or scratched/marked when mounted on a bike is not eligible for a return or switch to another product.
- Products or parts that has been specially ordered, such as spare parts for exhaust, rearsets or other parts that can not be expected to be on stock for bikes in general, are not covered of our return policy, unless a wrong spare part has been delivered. You as a customer is responsible for ordering the correct part. Special parts ordered is expected to be paid in full no later than the date mentioned on the invoice. Once the parts are ordered the order is considered as concluded.
Return Policy
Please contact Race-faster.com before returning any items.
It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts Race-faster.com and gives information relevant and the reason for complaint.
Return Conditions
You can return the product within 30 days of delivery. The product must be in new condition. If the product is ruined or used the product shall not be refunded. Make sure to include contact information with the return and provide us with a tracking number. Race-faster.com suggests you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed. Race-faster.com is not responsible for lost good under return trip.
Race-faster.com will make a refund of eligible returns. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.
Returning A Package
If a returned item is shipped international, please clearly mark the package ‘RETURNED GOODS’, to avoid any Customs charges. Race-faster.com is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.
Want to switch to another size of the same product?
E-mail us, provide your customer information, and tell us you will send back the product and the size you wish to receive in exchange.
Want to switch to another product?
Return the product you have received as instructed previously and send us an e-mail telling us which product you want instead. ALWAYS send an email before shipping anything back.
Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.
Unclaimed Packages
For packages that are not cashed at your post office within 14 days, Race-faster.com reserves the right to charge you a handling fee to cover return shipping and freight companies’ administrative costs.
All enquiries: info@race-faster.com